Operations Management

Ongoing ownership, not another task on your plate.

For teams that already have some systems in place and need someone keeping them running, coordinating execution, and catching problems before they become fires.

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Ongoing ownership
Recurring reporting
Not a block of hours
What This Actually Is

You're buying ownership, not hours.

This isn't a block of VA time to fill with whatever comes up. It's ongoing responsibility for the systems already in place, monitoring and maintaining them, coordinating execution across your team, catching quality issues before you do, and reporting on a regular cadence so you always know what's moving and what's stuck.

"You shouldn't be the one following up on everything, every week. That's what this replaces."
Two Ways to Work Together

Sized to how much ownership you need.

5-6 hrs / week
Starter Retainer

Maintains the systems already in place, light coordination, and a biweekly report. A good fit right after an Ops Audit.

8-10 hrs / week
Core Retainer

Deeper ownership: active team coordination, weekly reporting, proactive system improvements, and more hands-on QA.

Exact scope and pricing are set after an Audit or an intro conversation, based on what your team actually needs.

What's Not Included

So the boundary stays clear from day one.

This keeps the retainer focused on operations, not general assistant work. If you need one of these, it's a separate, clearly scoped add-on.

What's covered

  • Monitoring and maintaining existing systems
  • Coordinating execution across your team
  • QA on work getting done
  • Recurring reporting cadence
  • Flagging and recommending fixes as new issues appear

Not included

  • General inbox or admin work
  • Customer support
  • Content creation or ad management
  • Design or bookkeeping
Let's Work Together

Curious if this fits your team?

Send me a message and I'll send you a short overview of how Operations Management works.

Send a Message

Or reach me at hello@workwithlynn.co